Returns & Exchanges
At Enhanced Scents, we want you to be completely captivated by your fragrance experience. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for unopened and gently used products.
Initiate Your Request
Contact our fragrance concierge team via email with your order number and the reason for your return to receive a pre-paid shipping label.
Secure the Package
Place the item in its original luxury packaging and ensure it is safely tucked into a shipping box to prevent any breakage during transit.
Ship the Item
Attach the provided return label to your package and drop it off at any authorized carrier location within 7 days of receiving the label.
Receive Your Refund
Once our quality control team inspects the returned scent, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing